Retail Industry

IT that keeps every
register ringing
and shelf connected.

Retail runs on uptime — point-of-sale, payment processing, inventory systems, and in-store Wi-Fi all have to work, everywhere, all the time. We match retailers with technology vendors who understand multi-location operations and the cost of a slow checkout.

Talk to a Retail Advisor Explore Our Solutions
High-uptime
connectivity
Multi-location
rollouts
PCI-aware
security
Trusted Partner Network

One advisor for every layer of retail IT.

We source connectivity, voice, security, and enterprise services from vendors who know the demands of multi-store retail.

Why Choose Us

A smarter way to source retail IT solutions

Retail technology decisions ripple across every location and every transaction. We help you compare vendors, scope solutions to your store footprint, and stay supported well past go-live.

Broad Vendor Network

Our network includes vendors experienced in multi-location retail — so your connectivity, voice, and security are matched to store uptime and payment-security demands.

Expert Consultation

We assess your store footprint, POS systems, payment flows, and seasonal demand — then translate it into a clear technology brief built around keeping checkouts moving.

On-going Support

A down store is lost revenue. Your dedicated account team manages vendor escalations, performance reviews, and renewals so your team stays focused on customers.

Customized Solutions

A single boutique and a 200-store chain need very different IT. We architect connectivity, voice, and security around your locations, workflows, and budget.

Our Solutions

Our business solutions for retail

A connected portfolio of technology services — sourced through our vetted vendor network and scoped to the demands of multi-location retail operations.

Business Internet Solutions

High-availability connectivity that keeps POS terminals, payment processing, and in-store Wi-Fi online — fiber, wireless, and dedicated access options backed by SLAs.

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Business Voice Solutions

Reliable phone systems for store lines, customer service, and head-office communications — cloud-based VoIP and phone plans that scale across every location.

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Business Security Solutions

Network security and managed cybersecurity built to protect cardholder data — firewalls, threat monitoring, and configurations aligned to PCI-DSS requirements.

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Enterprise Solutions

For multi-store chains — Dedicated Internet Access, Managed SD-WAN, UCaaS, CCaaS, and managed security coordinated under a single point of contact.

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Our Vendor Network

Backed by vendors retailers trust

We partner with the carriers, platforms, and security providers that power retail IT — giving you direct access with the advisory of an independent channel partner.

Cisco
AT&T Business
Verizon
Comcast Business
Meraki
Fortinet
Palo Alto Networks
RingCentral
8x8
Cradlepoint
Lumen
SonicWall
Free Retail IT Consultation

Ready to build IT that keeps stores selling?

Talk to a Jones Blacksmith advisor. We'll review your store footprint, systems, and payment-security needs — then match you with the right vendors for connectivity, voice, and security.

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Frequently Asked

Questions, answered

What retailers ask us most before sourcing their IT through a channel partner.

Do your solutions support PCI-DSS compliance?+
We help you select vendors and configurations aligned to PCI-DSS requirements — including network segmentation, firewalls, encryption, and monitoring for cardholder data environments. Compliance is ultimately a shared responsibility between your business and your vendors, and part of our role is making sure the vendors we match you with can support those obligations.
Does Jones Blacksmith charge retailers for consultation?+
No. As a channel partner, our consultation, vendor matching, and coordination are free — we're compensated by the vendors in our network. You pay the providers directly, typically at rates equal to or better than approaching them on your own.
Can you support multi-store chains and franchise networks?+
Yes. Multi-location retail is a core focus. We coordinate connectivity, voice, and security across every store, distribution center, and head office — sequencing deployments to minimize disruption to trading hours, all tracked through one project plan.
What happens if a store's connection goes down?+
We help design redundancy into the solution — options like wireless failover keep POS and payments running if the primary connection drops. The right level of backup depends on your transaction volume and tolerance for downtime, which is something we scope during consultation.
We already work with some vendors. Do we have to replace everything?+
Not at all. Many retailers bring us in to fill specific gaps or take over coordination of existing contracts. We assess what's working, identify where upgrades or consolidation add value, and build a transition plan that respects your current systems and renewal timelines.
Who do we contact when there's an issue?+
Your dedicated account team. Instead of chasing individual vendors when a store has an IT issue, you raise it with us and we drive it to resolution with the relevant provider — managing escalations against their SLAs and keeping you informed throughout.